My Inbound Services

Inbound is packed with features to help manage incoming calls, providing greater business efficiency, resilience, flexibility and better customer service. From simple call routing through to comprehensive call centre services and management tools, Inbound is everything your business needs.

Features

• Call Statistics
• Auto attendance (IVR) / Announcements
• Call Queuing
• Build Tailored Call Plans
• Enhanced Features

Solving Business Issues; Business Continuity, Call Management & Reporting, Number Management, Improving Customer Service.

Why speak to us?

We work with you to design and specify a bespoke solution, using exactly the right technology that meets the needs of your business. And we get it right first time.

Experience

We’ve been installing solutions for many years, so we know you want minimum disruption and maximum customer service.

Project Management

We will take ownership of all the elements involved in delivering a successful telephony implementation. From porting your telephone numbers, cabling your premises, installing new lines through to programming your new platform to ensure it delivers improved business efficiency.

Support

Should you run into any problems, our remote monitoring systems will pick them up quickly and our customer service teams and helpdesk will either resolve them remotely or we’ll get someone on site to get it fixed. We make it our business to ensure our response times are better than the industry standard.